Account & Pet-Care Data Deletion
Delete your PawPack account and data
The fastest and most complete deletion path is directly inside the PawPack Android app. Completing deletion in the app verifies your Google credentials, deletes your operational cloud account and backup records, and erases local on-device records.
Delete inside the Android app
- Open PawPack on your Android phone and ensure you are signed in.
- Navigate to More → Advanced Settings → Danger Zone → Delete Account.
- Review the data destruction checklist and export any records or tax receipts you require.
- Confirm with the Google authentication prompt to trigger the immediate, permanent purge.
Request deletion by email
If you cannot access the Android app or have uninstalled it:
Send an email to privacy@bluesparrow.dev or info@bluesparrow.dev from the exact Google email address registered with PawPack, with the subject line Delete PawPack account.
We will confirm your account identity and complete the deletion within standard regulatory timelines.
What deletion covers
- Your PawPack cloud account profile, device registrations, and FCM push tokens
- Client contact lists, address records, and access notes
- Pet profiles, medical notes, vaccination reminders, and dietary schedules
- Visit history, check-in timestamps, GPS walk routes, and client-ready report updates
- Invoice records, payment instruction profiles, and itemized receipts
- Encrypted backups in your Google Drive appDataFolder (if connected and requested)
- Local device SQLite database records
What deletion does not cover
- Your underlying Google account credentials
- Active Google Play subscriptions (must be managed and canceled directly in Google Play)
- Photos and exports already saved directly to your device's camera roll or local files
- Outside peer-to-peer payments handled by outside banking or UPI applications